Canva is informally advising its fast-growing start-up peers how to hire staff in the low-cost outsourcing centre of Manila despite the ongoing tech sector push for more jobs in Australia.
Some of the workers Australian start-ups place in southeast Asia are in customer-service jobs, but others do legal work, sales, software development and engineering.“There’s been a definite shift to offshore teams and rethinking operating models ,” said Alex Holmes, chief growth officer of Influx, a Melbourne-based outsourcing provider.
Canva has operated in Manila since 2014, and now employs more than 850 people there, in roles ranging from design and marketing to customer service, human resources and finance.that this did not detract from hiring in Australia, where Canva added 1100 staff this year.its global headcount rose 60 per cent in the last year, but omitted to mention Manila as an area where it now has staff.
Ms Rogerson said Canva’s Manila team supported its southeast Asian users, and that Canva had not offered formal advice to other start-ups.