Conroe family says insurance company not paying money for storm damage repairs

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A family told ABC13 that a giant tree fell directly on top of a room shared by their kids, and water poured into the home. Despite the damage, an insurance adjuster told them the home was safe to live in.

Families across Houston are still cleaning up after recent storms. We know the repairs aren't cheap but one family is fighting their insurance.Families across the Houston area are still cleaning up after recent storms. Unfortunately, as many of us know all too well, repairs aren't cheap or simple.

"Water was coming through the walls because when the pipe burst, the water ran down above the ceiling," Brent Maddux explained. "Initial estimate was $23,000 and some change. That included about or $9,000 for the tree removal, tree work, and the outside of the fence work. The remainder of that is the whole house," Maddux explained. "We had four days of water with absolutely no electricity. We didn't get electricity until the fifth day. We had no way of getting the water out, and we were told it was salvageable. I am at a loss for words, honestly.""It's not safe for my kids to be in there.

Meanwhile, this family is still waiting for a new insurance quote, one that they feel will adequately cover the damage.

 

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