It has been badly hit by the trend of customers holding on to costly mobile handsets for longer at a time of already weak consumer confidence in its core UK market that has hit the retail sector as a whole.
Dixons Carphone said it was accelerating its turnaround efforts through further negotiations with network operators and integrating its more successful electricals and mobile businesses into one entity.But it warned this extra effort would come at a cost. "But accelerating our transformation provides certainty that this year is the trough, as during next year the legacy contractual constraints on our mobile business lift, and the integration cost benefits build.
Patrick O'Brien, UK retail research director at analytics firm GlobalData, said the chief executive may feel he has to go further in trimming its exposure to physical retail.
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