How IBM is automating IT to help companies maintain business continuity during crises - Business Insider

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How IBM is automating IT to help companies navigate crises for business continuity IBM ad

Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.The job of the corporate chief information officer was already challenging enough — managing expanding environments of multiple types of computing networks, with ever burgeoning data that needed to work round the clock and around the world. Life in a global pandemic has made the CIO's job even harder.

Because ensuring that such work is done securely and reliably is almost assuredly beyond the means of even the most capable human IT teams on their own, CIOs are seeing the need to embrace the capabilities of artificial intelligence. Many of the most innovative CIOs have already been employing some of these capabilities — which IBM refers to as "AI for IT."

Mastering such complexities is especially important now that so many IT networks are "hybrid multicloud" — a combination of different providers' public and private cloud systems, as well as on-premises networks. The program is built on the latest version of Red Hat OpenShift, the open platform designed to enable so-called modernized applications to deploy and work anywhere — across different vendors' clouds, private cloud environments, and on premises — with resiliency and at scale. Notably for today's remote and distributed work environments, Watson AIOps also works with popular communications technologies including Slack and Box.

 

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