Holiday firms slammed for 'bullying' customers into paying thousands for trips they may never go on due to lockdown

if customers cancel and don't pay the balance, they will lose the deposit and also have to fork out for a cancellation fee.Which? recently saidAvril and Peter Brewer had planned a dream holiday for their son, his wife and their two young children to Orlando in August.

She told the newspaper: "We just don't know what to do. We do not want to pay the £13,091 balance as we don't know what will happen to Virgin or our money. But we cannot get through to anyone.Legally, if your holiday has been cancelled you are entitled to a cash refund.If you've booked a package holiday, you are entitled to a refund within 14 days.

While Dianne McLaren and her partner Phil Hudson are also struggling to get hold of Virgin Holidays to postpone their £5,000 trip to the US and Canada in August.

Entitled to full refund.

If it's not cancelled it needs paid it's that simple! It's not bullying.

Is everybody stupid. How can a holiday firm “bully” people into paying for holidays they may never go on, unless said people are stupid ..

Exactly what we are facing with jet2tweets for a holiday that will absolutely not happen to Turkey on June 26th - why have Jet2 not pushed back dates from 17th June yet? holiday bullying

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Source: BBCNews - 🏆 3. / 97 Read more »