Most restaurants not into ‘screaming child’ surcharge, say they risk losing customers over ‘touchy’ matter

They also told TODAY that they often let the unruly behaviour persist because they do not want to offend their customers, and that the most they are willing to do is gently request that the family keep the noise down, or move other customers away from the noise.

Others applauded the move and said that it is a parent's duty to ensure their children are not being a nuisance in public spaces.We feel that it is the family members who are supposed to be taking care of the child, and not us who are responsible. She added that the restaurant, which is located in Telok Ayer, will not impose a surcharge for screaming children despite the inconveniences that may come with it, because it could reduce their customer base if it did so.

It may also move diners away from a part of the restaurant with noisy children, if there are enough seats available. "It’s almost like visiting a person’s house, you have to abide by the rules a person sets, if you are a willing diner and want to eat at that place," he said. In response to queries from TODAY, Angie's Oyster Bar & Grill said that the surcharge was introduced as a form of deterrence and to discourage disrespect or unsafe behaviour and not because the restaurant wants to be unreasonable.

"When we start implementing rules and fines around every issue, we are not helping ourselves," the marketing executive who has a one-year-old daughter said. Angie's Oyster Bar & Grill told TODAY that it did not consider adding an age restriction because its goal has always been to share its unique dining experience with as many people as possible, and that includes parents and families with children.

Restaurant policy be like: 1: We want as many customers as possible 2: But we don't like their children to be noisy Strategy: let's have them all come but make those with noisy children pay more $$ Outcome: restaurant makes more $$ Unhappy customers: still unhappy

Rest assured. You won't lose customers once it becomes a norm.

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Most restaurants not into ‘screaming child’ surcharge, say it risks losing customers and is ‘sensitive’ matterSINGAPORE — Unruly children causing a ruckus while out eating with their parents at restaurants can be disruptive and frustrating for other diners, but most food-and-beverage (F&B) business owners said that they will not con
Source: TODAYonline - 🏆 1. / 99 Read more »

Most restaurants not into ‘screaming child’ surcharge, say it risks losing customers and is ‘sensitive’ matterSINGAPORE — Unruly children causing a ruckus while out eating with their parents at restaurants can be disruptive and frustrating for other diners, but most food-and-beverage (F&B) business owners said that they will not con
Source: TODAYonline - 🏆 1. / 99 Read more »