Airbnb is addressing two huge complaints: Hidden fees and chores

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One of Airbnb's most-derided features — fees that can cause rental prices on the platform to balloon from the figures initially shown in search results — will be hidden no more, the company said.

One of Airbnb's most-derided features - fees that can cause rental prices on the platform to balloon from the figures initially shown in search results - will be hidden no more, the company said Monday.

The company also said it is telling hosts that any requests for visitors who are checking out should be reasonable and clear to guests before they book. Many users have taken to social media to complain of a laundry list of tasks they have to complete before leaving, likening the experience to being assigned chores. Comedians have also been poking fun at the practice.

A short video demonstrating the update shows a toggle that says "Display total price." When switched on, the price of a listing changes from $165 a night to $1,212 for a six-night stay. There's an option to break the price down further to see fees and discounts. Airbnb says that among active listings across the globe, 45 percent don't charge a cleaning fee. For those that do, the company said, the fee is on average less than 10 percent of the total cost.

 

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