Seizing opportunities for process automation in dealerships

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Opportunities for robotic process automation are abundant in the dealerships industry, and can be a valuable tool to boost efficiency and productivity.

When economic uncertainties arise and skilled labour becomes more difficult to find, your dealership may need to modernize some of its internal processes to stay competitive. Making mental connections between process improvement and efficiency will provide clarity as you decide how to allocate your resources.

How to start thinking about RPA To understand the potential of RPA to help your dealership thrive, start by asking yourself questions such as:• What tasks do your staff wish they didn’t have to do manually, so their time could be freed up for more challenging and interesting work?Answering these questions will lead you to potential use cases for RPA.

Service: When customers come in for maintenance, RPA can help you set up automated reminders for timeline-based service . You can build a profile for what the customer may need, and reach out to them, with less human involvement. Why invest in process automation? Like any kind of investment, an investment in new technology and process automation should yield a tangible ROI for your dealership.

 

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