A"serious breach" in protocol led to what police say was a delay in finding a stolen Volkswagen, which was
The Lake County Sheriff's office said it"immediately called Volkswagen Car-Net, in an attempt to track the vehicle." The 2-year-old was eventually dropped by the carjackers outside a business in Waukegan, Illinois authorities said.
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‘16 minutes of hell’; Volkswagen says ‘serious breach’ led to delay in giving authorities GPS location of stolen car carrying toddlerLake County sheriff’s detectives trying to locate the car Thursday after the child’s mother had been carjacked, and then run over with her own vehicle, were told by Volkswagen’s Car-Net service that the company would not provide the car’s location until Car-Net was paid a $150 fee to reactivate the service, sheriff’s office Deputy Chief Chris Covelli said. It's not a breach. It's what happens when executives decide to use a 3rd party overseas call center to save money.
Source: chicagotribune - 🏆 8. / 91 Read more »
'Serious breach' led Volkswagen to delay tracking stolen car with 2-year-old inside, sheriff's office saysA 'serious breach' led to a delay in recovering a stolen car with a toddler trapped inside after a Volkswagen car tracking service demanded payment before agreeing to help, a local sheriff's office says. That company needs not to be in business anymore! Is this an American company? Because then this checks out. It's not free
Source: NBCNews - 🏆 10. / 86 Read more »