Singapore telemedicine startup Doctor Anywhere thrives in new normal - Business Insider

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Safe-distancing regulations meant more patients steered clear of clinics and hospitals, instead turning to telehealth to get medical consultations and prescriptions., which focuses on Singapore’s resilient and sustainable growth in the post-pandemic world.Andy Ng, a Singaporean retiree in his 60s, decided to skip his regular visits to the neighborhood clinic during the circuit breaker, Singapore's version of a lockdown that went on for two months starting April 7.

Safe-distancing regulations may have impacted sectors such as food and beverage and retail greatly, but telemedicine startups are seeing brisk business as patients stayed home to avoid catching COVID-19.is an established player in the emerging telehealth sector. Its founder, chief executive officer and chairman Wai Mun Lim, who was previously an investment manager, was inspired by the successes of telehealth startups Teladoc and MDLive in the United States.

For many who believe that they need doctors to assess them physically to provide an accurate diagnosis, which is not the case for many common primary ailments, the situation has removed their barriers to telehealth usage, almost overnight, Lim said. "Users can video call a licensed psychologist or counselor confidentially from the privacy of their home, and avoid the potential embarrassment of being seen at the clinic," he said. "There are also substantial time and cost savings with virtual video consultations compared to face-to-face consultations, that can help to lower the barrier for people who need help."Growth in usage has slowed slightly but Lim believes its current pace will sustain over the long-term.

"Aside from telehealth services, Doctor Anywhere operates eight physical PHPCs island-wide," Lim said. "We also work with a panel of allied health providers, specialists, and general practitioner clinics island-wide."

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