Accordingly, the Commission mandated that all DisCos refund customers wrongly billed with energy tokens no later than Thursday, 11th April 2024. 'All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday, 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024.
reported that Abuja Electricity Distribution Company, , wrongly applied the new tariff to customers who did not have 20 hours of power supply under its franchise. also tendered a notice apologizing to customers for misapplication of the new tariff but blamed it on system failure. Consequently, NERC slammed slammed a N200 billion fine on
. Recall that NERC approved an N225 per kilowatt-hour electricity tariff hike for only Band A electricity customers getting at least 20 hours of power supply.
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